News
Vail Health Emergency Department Receives 2022 Press Ganey Human Experience Guardian of Excellence Award
Marks the third consecutive year the Emergency Department has received the award
For the third consecutive year, Vail Health’s Emergency Department has been named a 2022 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
The Guardian of Excellence Award recognizes top-performing health care organizations that have achieved the 95th percentile, or higher, consistently for a 12-month period in Patient Experience.
The Vail Health Emergency Department was also recognized by Press Ganey in 2020 and 2021.
“Congratulations to the Emergency Department and all the Vail Health teams that made this possible,” said Vail Health President and CEO Will Cook. “To be recognized by patients three years in a row, speaks to the consistency and dedication to the patient experience that our Emergency Department providers and staff have.”
As a winner of the Press Ganey HX Guardian of Excellence Award®, Vail Health is in the top 5% of healthcare providers in delivering patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
“By putting their patients and workforce first each and every day, Vail Health is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at Vail Health have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”
More News
-
New!
More
The Heart of It All: How Cardiovascular Health Shapes Longevity
Most of us know a healthy heart will increase our chances for a long and vital life, but how many of us truly understand how to live for a healthy heart? According to the American Heart Association, heart disease remains the number one cause of death, for both men and women, in the United States.
-
New!
More
GLP-1s and Your Health Journey: What You Need to Know
Interest in GLP-1 agonist medications, once used almost exclusively for diabetes, is soaring. Now widely referred to as weight loss injections, drugs like semaglutide (Ozempic, Wegovy) and tirzepatide (Mounjaro, Zepbound) are ubiquitous in celebrity chatter, social media and everyday patient conversations. But as demand grows, it’s increasingly important to separate hype from reality. Who qualifies for these drugs under FDA guidelines? When are they helpful? And when might carefully supported lifestyle changes offer a safer or more sustainable path?
-
New!
More
Back on the Slopes: How to Recover Physically and Mentally After a Ski or Snowboard Injury
Living in a ski town, injury is inevitable. Recovery isn’t just about regaining strength, it’s about building trust in your body. The best path back to skiing blends physical training with mental conditioning, patience with persistence. With the expert teams at Vail Health - from Howard Head Sports Medicine to Vail Health Behavioral Health - recovery is more than healing; it’s coming back stronger, smarter and more confident than before.