Have questions or need help? Call Customer Service at (833) 270-4530.Customer Service hours:
- Monday - Friday: 7:00 AM - 7:00 PM
- Saturday: 10:00 AM - 2:00 PM
Visit our online payment portal. If you would like to talk with someone in Customer Service to either pay your bill or ask any questions, please call us at (833) 270-4530 at the hours listed above.
You can set up a new payment plan by going to our online payment portal. To get started, you will need your date of birth, the last 4 digits of your social security number and your visit number, which can be found under the patient name in the “Visit Summary” section on the first page of the statement. If you would prefer to talk with someone to update your payment plan, you can contact our Customer Support team. They can be reached at (833) 270-4530 at the hours listed above.
Vail Health bills and collects for the following services.
Even though you may have received care from the services below, Vail Health does not bill for them. This means the following entities will continue to bill you separately as they have in the past.