Call Customer Service at (833) 270-4530 with questions.
Vail Health now offers patients the option to go paperless and receive e-mail notifications regarding their statements.
For patients who need assistance with their bill, Vail Health’s financial assistance policy has been increased to 550% of the federal poverty guidelines and is available to supplement a patient’s out-of-pocket obligations. For context, a family of four making $131,000 or less annually would be eligible for financial assistance. Vail Health will work with each patient needing financial assistance, including sensitivity to any changes in employment or income. For help with financial assistance, please contact one of our counselors at (970) 477-3116.