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Job Details

Jacks Place and Business Project Coordinator

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital.  This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

About the opportunity:
Coordinates the daily operations, guest services, and program activities at Jack’s Place (Cancer Caring House), ensuring a welcoming and compassionate experience for patients and their families. Supports survivorship and community programs, event coordination, and business functions in collaboration with the Shaw Cancer Center leadership team. Provides administrative support to departmental leadership.
 
What you will do:
  1. Coordinate and oversee day-to-day operations of Jack’s Place, ensuring smooth guest check-in/check-out, comfort, and safety.
  2. Act as primary contact for urgent guest needs, on-call issues, and facility matters.
  3. Support survivorship and integrative care services including massage and acupuncture scheduling, class coordination, collaboration with instructors, invoice management, and event planning.
  4. Coordinate and track the planning, implementation, and evaluation of projects associated with both the Shaw Cancer Center and the Cancer Caring House’s goals, needs, and functions.
  5. Provide administrative support to the VP of Oncology and oncology department leadership including calendar management, meeting planning, and documentation. Coordinate employee events and recognition efforts in partnership with leadership team.
  6. Support medical directors’ administrative calendars and coordinate provider outof-office calendars and requisite locum provider coverage logistics including Medical Staff Credentialing.
  7. Create communication materials, presentations, and internal updates to support both Shaw Cancer Center, Ancillary Departments (Pharmacy, Laboratory, Imaging) and Jack’s Place programs and initiatives.
  8. Assist with tracking the Shaw Cancer Center and Jack’s Place budgets and processing invoices and purchase orders.
  9. Serve as a liaison between departments (e.g., marketing, Foundation, IT, executive assistants) to support initiatives and ensure timely project completion.
  10. Promote an atmosphere of warmth, compassion, and understanding while demonstrating empathy and the ability to relate to families in crisis. 
  11. Role models the principles of Just Culture and Organizational Values. 
  12. Perform other duties as assigned. Must be HIPAA compliant.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
 
What you will need:
 
Experience:
  • Excellent interpersonal skills with the ability to empathize and work with individuals in crisis. 
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams). 
  • Strong organizational, time management, and written communication skills. 
  • Ability to manage multiple tasks while maintaining high attention to detail.
  • 3 years guest relations or hospitality experience preferred. 
  • 1 year administrative, executive assistant, or project coordination experience preferred.
License(s):
  • N/A
Certification(s):
  • N/A
Computer / Typing:
  • N/A
Must have working knowledge of the English language, including reading, writing, and speaking English.
 
Education:
  • Associate or Bachelor's degree preferred.

 

 

 

Benefits at Vail Health (Full Time) Include:

  • Competitive Wages & Family Benefits:
    • Competitive wages
    • Parental leave (4 weeks paid)
    • Housing programs
    • Childcare reimbursement 
  • Comprehensive Health Benefits: 
    • Medical
    • Dental 
    • Vision
  • Educational Programs: 
    • Tuition Assistance 
    • Existing Student Loan Repayment
    • Specialty Certification Reimbursement
    • Annual Supplemental Educational Funds
  • Paid Time Off:
    • Up to five weeks in your first year of employment and continues to grow each year.
  • Retirement & Supplemental Insurance:
    • 403(b) Retirement plan with immediate matching 
    • Life insurance
    • Short and long-term disability
  • Recreation Benefits, Wellness & More:
    • Up to $1,000 annual wellbeing reimbursement
    • Recreation discounts
    • Pet insurance

 

Pay is based upon relevant education and experience per hour.

Hourly Pay:
$31.82—$43.90 USD
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