Job Details
Imaging Scheduler
Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.
About the opportunity:
Schedules outpatient Breast Imaging exams in a timely and efficient manner. Works with providers, clinical staff and technologists to obtain complete orders, prior imaging, and schedule correct exams. Verifies patient demographics and insurance details to create registration encounters for all scheduled exams. Interacts with external and internal parties with professionalism, courtesy and sensitivity.
What you will do:
- Accurate and timely scheduling of Outpatient Breast Imaging procedures. Considers preparation instructions, provider request and patient preferences when selecting location, date, and time for the appointment. Follows scheduling and insurance guidelines. Enters clear comments for tracking and communication with staff and providers. Follows reminder call procedures.
- Responsible for answering incoming phone calls, taking complete messages, prioritizing and redirecting calls appropriately, and timely voicemail management. Promptly responds to all mail, email and fax correspondence.
- Obtains complete orders and imaging as required, prior to scheduling.
- Provides patients with complete preparation instructions, education, directions, and check-in times. Addresses or redirects patient questions appropriately.
- Accurately registers patients, including explaining and obtaining patient consents and authorizations in a complete and timely manner.
- Follows the Center for Medicare and Medicaid Services (CMS) requirements for checking medical necessity and communicates relevant coverage/eligibility information to the patient.
- Completes daily tasks and checks upcoming appointments for accuracy and readiness.
- Demonstrates excellent communication skills and phone etiquette. Interacts with external and internal parties with respect, courtesy, and sensitivity.
- Role models the principles of a Just Culture and Organizational Values.
- Must be HIPAA compliant
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
What you will need:
Experience:
- Previous admitting or clerical experience preferred.
- Working knowledge of medical terminology preferred.
Education:
- N/A
Benefits at Vail Health Include:
- Competitive Wages & Family Benefits:
- Competitive wages
- Parental leave (4 weeks paid)
- Housing programs
- Childcare reimbursement
- Comprehensive Health Benefits:
- Medical
- Dental
- Vision
- Educational Programs:
- Tuition Assistance
- Existing Student Loan Repayment
- Specialty Certification Reimbursement
- Annual Supplemental Educational Funds
- Paid Time Off:
- Up to five weeks in your first year of employment and continues to grow each year.
- Retirement & Supplemental Insurance:
- 403(b) Retirement plan with immediate matching
- Life insurance
- Short and long-term disability
- Recreation Benefits, Wellness & More:
- Up to $1,000 annual wellbeing reimbursement
- Recreation discounts
- Pet insurance
Pay is based upon relevant education and experience per hour.
Hourly Pay:
$21.32—$25.40 USD