Job Details

IT Training and Adoption Lead

Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital.  This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.

Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, FL, GA, ID, IL, KS, MA, MD, MI, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
 
About the opportunity:

The Enterprise IT Training and Adoption Lead is instrumental in advancing the organization’s digital maturity of the organization by developing, delivering, and sustaining comprehensive technology training programs across the enterprise. This role identifies skill gaps and creates targeted learning solutions that equip staff at all levels with the knowledge and skills needed to effectively adopt and utilize enterprise IT systems, including collaboration tools, cybersecurity protocols, electronic medical records (EMR), enterprise resource planning (ERP), and other key technologies. The role partners closely with IT leadership, clinical and operational stakeholders, and Human Resources, to align learning strategies with organizational objectives, drive workforce readiness, and foster a culture of continuous learning and digital fluency throughout the health system. 

 
What you will do:
  • Develops and implements a scalable IT training and upskilling strategy aligned with the organization’s digital transformation goals. 
  • Designs, delivers, and continuously improves engaging learning programs across multiple modalities (in-person, virtual, and self-paced), focusing on technologies such as Microsoft 365, AI tools, electronic medical records (EMR), enterprise resource planning (ERP), and cybersecurity. 
  • Builds and maintains a robust knowledge infrastructure including learning portals, job aids, documentation, and enablement resources to support ongoing technical education and user adoption. 
  • Creates and curates comprehensive learning curricula by leveraging existing resources and developing custom content tailored to organizational needs. 
  • Assesses and identifies digital skill gaps for clinical and non-clinical staff and develops targeted learning pathways to increase digital literacy and operational efficiency. 
  • Promotes automation and process optimization by introducing employees to workflow tools and data-driven decision-making techniques. 
  • Collaborates with Human Resources and operational leaders to support internal talent development, role optimization, and leadership growth within technology-related functions. 
  • Ensures training programs are inclusive, accessible, and adaptable to diverse learning preferences and a multi-generational workforce, utilizing a mix of workshops, lunch-and-learns, webinars, and virtual instruction. 
  • Supports change management and IT adoption initiatives by designing and executing communication and training plans that enhance user engagement and minimize disruption. 
  • Monitors, measures, and reports on training effectiveness using metrics such as adoption rates, knowledge retention, productivity improvements, and learner satisfaction, and uses these insights to drive continuous program enhancements. 
  • Models the principles of a Just Culture and Organizational Values.
  • Performs other duties as assigned. Must be HIPAA compliant.

 

This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
 
What you will need:
 
Experience:
  • Five years of experience in IT training, learning and development, or workforce enablement within a complex, matrixed organization, preferably in healthcare, required.
  • Proven track record of leading enterprise-wide training initiatives and delivering scalable, outcome-focused learning programs.
  • Experience supporting digital transformation efforts or large-scale IT system deployments is highly desirable.
  • Familiarity with healthcare, clinical operations, or regulated industries is preferred.
  • Proficiency with Learning Management Systems (LMS), e-learning platforms, and content authoring tools.
 
Certification(s):
  • N/A
Computer / Typing:
  • Must possess, or be able to obtain within 90 days, the computer skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.  
Must have working knowledge of the English language, including reading, writing, and speaking English.
 
Education:
  • Bachelor’s degree in Information Technology, Education, Organizational Development, Human Resources, or a related field required. 
  • Master’s degree or relevant professional certifications (e.g., Prosci, Project Management Professional, Information Technology Infrastructure Library) preferred. 

 

The posted salary range for this position applies to Colorado and may be adjusted based on geographic location. Vail Health considers a variety of factors in making compensation decisions, including but not limited to experience, education, licensure and/or certifications, geographic location, market demand and other business and organizational needs. 

 

Benefits at Vail Health (Full Time) Include:

  • Competitive Wages & Family Benefits:
    • Competitive wages
    • Parental leave (4 weeks paid)
    • Housing programs
    • Childcare reimbursement 
  • Comprehensive Health Benefits: 
    • Medical
    • Dental 
    • Vision
  • Educational Programs: 
    • Tuition Assistance 
    • Existing Student Loan Repayment
    • Specialty Certification Reimbursement
    • Annual Supplemental Educational Funds
  • Paid Time Off:
    • Up to five weeks in your first year of employment and continues to grow each year.
  • Retirement & Supplemental Insurance:
    • 403(b) Retirement plan with immediate matching 
    • Life insurance
    • Short and long-term disability
  • Recreation Benefits, Wellness & More:
    • Up to $1,000 annual wellbeing reimbursement
    • Recreation discounts
    • Pet insurance

Pay is based upon relevant education and experience per year.

Yearly Pay:
$85,072—$117,374 USD
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