{"id":6651,"date":"2026-06-11T17:07:20","date_gmt":"2026-06-12T00:07:20","guid":{"rendered":"https:\/\/www.vailhealth.org\/careers\/jobs\/supervisor-back-office-oncology\/"},"modified":"2026-06-11T17:07:57","modified_gmt":"2026-06-12T00:07:57","slug":"supervisor-back-office-oncology","status":"publish","type":"career","link":"https:\/\/www.vailhealth.org\/es\/careers\/jobs\/supervisor-back-office-oncology\/","title":{"rendered":"Supervisor de Back Office de Oncolog\u00eda"},"content":{"rendered":"<div class=\"content-intro\">\n<p>Vail Health se ha convertido en el sistema de atenci\u00f3n m\u00e9dica de monta\u00f1a m\u00e1s avanzado del mundo. Vail Health consta de un hospital actualizado de 520,000 pies cuadrados y 56 camas. Estas instalaciones de vanguardia brindan atenci\u00f3n excepcional a todos nuestros pacientes, con las vistas m\u00e1s hermosas de la zona, ubicadas en el centro de Vail. Obtenga m\u00e1s informaci\u00f3n sobre Vail Health. <a href=\"https:\/\/www.vailhealth.org\/es\/acerca-de\/\">aqu\u00ed<\/a>.<\/p>\n<\/div>\n<div><strong>Sobre la oportunidad:<\/strong><\/div>\n<div>\n<p>The Supervisor, Back Office Oncology leads, supervises, and coordinates the daily operations of the Shaw Cancer Center back office in Edwards and Dillon locations, ensuring smooth patient flow, excellent customer service, compliance with regulations, and efficient administrative tasks, while also managing and training staff.\u00a0<\/p>\n<\/div>\n<div>\u00a0<\/div>\n<div><strong>Lo que har\u00e1s:<\/strong><\/div>\n<ol>\n<li>Provides leadership to the back-office team of HIM techs, prior authorization specialists, financial navigators and Infusion scheduling. Leads training of new department hires; develops and attains performance goals and objectives for staff. Manages the back-office team\u2019s schedule; approves timecards, manages PTO approval process; ensures that the back-office team has the resources, tools, and training to perform their duties; leads the performance management of the back-office team, including leading the annual evaluation process for back-office staff and coaching staff on performance issues.<\/li>\n<li>Provides excellent customer services to patients and staff; models excellent customer service for back-office staff; coaches staff to provide excellent customer service. Responds to patient concerns, with assistance from Operations Manager, in order to continuously improve the patient experience. Must be able to manage the operational flow of a medical setting and demonstrate critical decision making to successfully meet operational goals.<\/li>\n<li>Acts as a subject matter expert and super-user in all registration applications, workflows, and Regularly works within the standard duties of back-office team members to fill in scheduling gaps and stay current in workflows and understanding challenges and the patient experience.<\/li>\n<li>Participates in leadership meetings and huddles; attends meetings and trainings; participates in committees.<\/li>\n<li>Creates, reviews, and implements policies and procedures.<\/li>\n<li>Monitors all RQA reports and performs audits on a weekly basis or other frequency as Reports results and any feedback for process improvement to staff and manager.<\/li>\n<li>Represents back office as subject matter expert and leader on special projects.<\/li>\n<li>Acts as liaison among providers, clinical staff, non-clinical staff, and administration. Ensures that the back-office team is working with the clinical team to meet the goals and objectives for optimal patient access, patient flow, and scheduling.<\/li>\n<li>Supervisor expectations 50% of time spent staffing into current position<\/li>\n<li>Performs other duties as assigned. Must by HIPAA compliant.<\/li>\n<\/ol>\n<p>\u00a0<\/p>\n<div><strong>Esta descripci\u00f3n no est\u00e1 destinada y no debe interpretarse como una lista exhaustiva de todas las responsabilidades, habilidades y esfuerzos o condiciones de trabajo asociadas con el puesto. Tiene la intenci\u00f3n de ser un reflejo preciso de la naturaleza general y el nivel del puesto.<\/strong><\/div>\n<div>\u00a0<\/div>\n<div><strong>Lo que necesitar\u00e1s:<\/strong><\/div>\n<div>\u00a0<\/div>\n<div><strong>Experiencia<\/strong><\/div>\n<ul>\n<li>Two years of health care experience in an administrative environment preferred.<\/li>\n<li>Supervisory experience preferred.<\/li>\n<\/ul>\n<div><strong>License(s) &amp; <\/strong><strong>Certificaci\u00f3n(es):<\/strong><\/div>\n<ul>\n<li>N\/A<\/li>\n<\/ul>\n<div><strong>Educaci\u00f3n:<\/strong><\/div>\n<div>\n<ul>\n<li>N\/A<\/li>\n<\/ul>\n<\/div>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p><strong>Beneficios en Vail Health (tiempo completo) incluyen:<\/strong><\/p>\n<ul>\n<li><strong>Salarios Competitivos y Beneficios Familiares:<\/strong>\n<ul>\n<li>Salarios competitivos<\/li>\n<li>Licencia parental (4 semanas pagadas)<\/li>\n<li>Programas de vivienda<\/li>\n<li>Reembolso de cuidado infantil\u00a0<\/li>\n<\/ul>\n<\/li>\n<li><strong>Beneficios Integrales de Salud:\u00a0<\/strong>\n<ul>\n<li>Medicinal<\/li>\n<li>Dental\u00a0<\/li>\n<li>Visi\u00f3n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Programas educativos:\u00a0<\/strong>\n<ul>\n<li>Asistencia de matr\u00edcula\u00a0<\/li>\n<li>Pago de Pr\u00e9stamo Estudiantil Existente<\/li>\n<li>Reembolso de Certificaci\u00f3n Especializada<\/li>\n<li>Fondos Educativos Complementarios Anuales<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tiempo libre remunerado<\/strong>\n<ul>\n<li>Hasta cinco semanas en tu primer a\u00f1o de empleo y contin\u00faa creciendo cada a\u00f1o.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Seguro de jubilaci\u00f3n y complementario<\/strong>\n<ul>\n<li>Plan de jubilaci\u00f3n 403(b) con igualaci\u00f3n inmediata.\u00a0<\/li>\n<li>Seguro de vida<\/li>\n<li>Incapacidad a corto y largo plazo<\/li>\n<\/ul>\n<\/li>\n<li><strong>Beneficios de Recreaci\u00f3n, Bienestar y M\u00e1s:<\/strong>\n<ul>\n<li>Reembolso anual por gastos de bienestar de hasta 1 000 libras esterlinas<\/li>\n<li>Descuentos en recreaci\u00f3n<\/li>\n<li>Seguro para mascotas<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<p>\u00a0<\/p>\n<div class=\"content-pay-transparency\">\n<div class=\"pay-input\">\n<div class=\"description\">\n<p><strong>El pago se basa en la educaci\u00f3n y experiencia relevantes por hora.<\/strong><\/p>\n<\/div>\n<div class=\"title\">Pago por hora:<\/div>\n<div class=\"pay-range\"><span>$26.52<\/span><span class=\"divider\">\u2014<\/span><span>$37.89 USD<\/span><\/div>\n<\/div>\n<\/div>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"job_location":[100],"job_category":[120],"job_shift":[98],"job_company":[108],"job_schedule":[105],"class_list":["post-6651","career","type-career","status-publish","hentry","job_location-edwards-co","job_category-administrative-clerical","job_shift-days","job_company-shaw-cancer-center","job_schedule-5-x-8-hour-shifts"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Supervisor, Back Office Oncology - Vail Health<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supervisor, Back Office Oncology - Vail Health\" \/>\n<meta property=\"og:description\" content=\"Vail Health has become the world\u2019s most advanced mountain healthcare system. 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