COVID-19 Testing

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How and where should I get tested?

You can come in and see a provider at one of the following clinics:
In you need a test without seeing a provider:

 Do you need a test for travel? 

  • If you're needing a COVID-19 test for travel, it is up to you to research what is required, as each destination requiring testing has different criteria. We provide a letter which states we ran the test in-house in our CLIA certified lab, and that the test was a PCR molecular diagnostic test. If the destination requires results from a specific lab (i.e Walgreens, Quest, CVS, etc.), then you will need to get your test at that specific location.


What type of tests are offered at CMM and Vail Health?

  • All tests are currently being run in-house. We are no longer sending COVID-19 tests to commercial labs, to ensure quick turn-around times.
  • They are Nasal PCR, molecular diagnostic tests
  • You will receive your results via phone call within 48 hours and you should remain isolated while awaiting results.


 How will I get informed of my results?

  • A clinical representative will be calling you directly. Please wait for their call rather than calling for an update.
  • All positive results are reported to Eagle County Public Health. You will be getting a call from their team if you are positive. It is important that you speak with them. The information you provide will help keep our community thriving and healthy.


I need a copy of my test result; how do I request one?

  • You must sign a release of information (ROI). Please ask for and sign a ROI when you get your test. 
  • When notified of your test results, please request a copy at that time. 


What will this cost?

  • If you're sick or have any symptoms of COVID-19 (Symptomatic Patient) and or need a test per Eagle County Public Health (i.e. you have been quarantined); if you have insurance, your insurance will be billed. Based upon your insurance coverage, there will be no out of pocket fees associated with your COVID-19 test. If you do not have insurance there will be no fee associated with your COVID-19. 


Are there specific recommendations for family members in school?

  • Follow Eagle County Public Health guidance.
  • Testing is recommended 24 hours after onset of symptoms in order to provide the most accurate result.
  • A letter for school will be provided if you see a provider. A letter will not be provided if you present for walk-through testing.


What do I do while I wait for my results? If I am positive? If I am negative?

  • Anyone who is tested must isolate until results are received. Do not go back to school or work.
  • Refer to Eagle County Public Health guidance for isolation and quarantine information.
  • If you have been in contact with someone who tested positive for COVID-19 or is under quarantine at the instruction of Eagle County Public Health, a negative COVID-19 test does not eliminate the need for quarantine.


 

COVID-19 PAYMENT INFORMATION

During these unprecedented times, our goal as a nonprofit community healthcare system is to take care of our local community’s health, and that includes financial health. To help achieve this goal, Vail Health has waived any patient out-of-pocket payment obligations for COVID-19 screening, testing and COVID-19 related hospital care in the Emergency Department, Patient Care Unit (PCU) and Intensive Care Unit (ICU). Uninsured patients will not be charged for their COVID-19 care. If a patient has health insurance, we will work with their insurance company on payment and ensure the patient pays $0 related to their deductible, co-insurance and out-of-pocket expenses. A positive COVID-19 test is required to receive this payment relief. If you have needed COVID-19 care and received a bill, please contact our customer service team at 888 209-7711 or email customerservice@vailhealth.org.

For non-COVID-19 related services, Vail Health’s financial assistance policy has been increased to 500% of the federal poverty guidelines and is available to supplement a patient’s out-of-pocket obligations. For context, a family of four making $131,000 or less annually would be eligible for financial assistance. Vail Health will work with each patient needing financial assistance, including sensitivity to any changes in employment or income. For help with financial assistance, please contact one of our counselors at 970-477-3116.