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Melissa Cordova Honored as Recipient of Vail Health Elevate Award

Melissa Cordova, a patient access representative at Shaw Cancer Center, has been named the 10th recipient of the Vail Health Elevate Award. Vail Health created the Elevate Award in June 2022 to give patients and their families an opportunity to nominate and thank employees who have touched their lives in some way.

Melissa Cordova from the Breast Center Patient Access team was our Q4 2024 Elevate Award winner. We are excited to celebrate our front line staff who help patients everyday navigate our healthcare system. Melissa helped the nominating patient through her initial appointments and follow-ups.

"Melissa is exceptional at her job, She knew what I needed, explained it to me. She helped change appointments and moved things along quickly. I can't thank her enough. She didn't know me at all, I was just another patient, but she treated me like her best friend. She went so far above and beyond what a normal front desk person should do for me. She has been amazing from day 1 and helped put everything into place. She is an incredible person that I cannot thank enough."